Commercial Ice Maker Installation: What To Know?

If you’re a restaurant or commercial food business, then one of the things you need in your kitchen is a reliable ice machine. But, to use it, you need to know how to install it in the first place. It must be installed by ice dispenser repair and installation services. However, if you’re interested to know what to consider and know before and during the installation, follow below.

Commercial Ice Machine Installation Guide

Get The Right Type Of Ice Maker

Before even thinking about installing an ice maker in your commercial kitchen, you need to figure out which type you need. There is not a one-size-fits-all policy with commercial ice makers. You need to evaluate what type of ice maker is the best for you.

There are three types of ice makers available based on the condenser that you can choose from:

Air-Cooled Condensers

Probably the most common type of commercial ice machines available, the air-cooled condenser uses air as a cooling agent for the refrigerant in the evaporator coils. The gust of circulated air cools the refrigerant so that it proceeds with the refrigeration process. The only downside is that a circulation system for the cool air is necessary for installation.

Water-Cooled Condensers

A water-cooled condenser uses water, instead of air, to circulate the cool the refrigerant. These condensers are a bit bigger than your average air-cooled condensers and they need a lot of space with water storage systems too, so that can be a problem.

Remote Condensers

Remote condenser ice machines aren’t as noisy as the first two options even though it also uses air to cool the coils. Why? Because the condenser is installed separately from the rest of the assembly kind of like an AC system. It is the most expensive one from the lot, but it’s amazing if you want something that will last you a long time.

How Much Ice Do You Need?

Now that the figuring out of the ice maker is out of the way, you can move on to the next step and that is to know how much ice you need daily. Every commercial kitchen is different, so you’ll have a specific quantity of ice that you need to keep the kitchen going. This is calculated and then you can get the right capacity for your ice maker.

It’s better to get down with these numbers as soon as possible, otherwise, you might invest in too small or too big of an ice maker and that’s not smart.

Do You Have The Space?

The next order of importance is the availability of space. Sure, a commercial kitchen is much bigger than a household kitchen, but that doesn’t mean that you can’t take dimensions seriously.

You need to measure the space where your ice maker will be installed and match that up with the size and dimensions of the ice machine you want to get. You should choose the right type and size. It should be a perfect fit. The last thing you need is to make your kitchen cramped with an ice maker that won’t fit.

So, take some time out and get the measurements right from the get-go and you won’t have to suffer the consequences later. An ice maker is a huge investment for your kitchen, so might as well get it right.

Check The Water Supply

You know this already but let’s have it one more time. An ice maker works on the mechanism of freezing water in no time and making ice cubes or slabs in less time than it would take a normal freezer. So, for an ice maker to work, you need to put in water.

An ice maker is attached to a water supply system for uninterrupted water supply so that you can get ice on demand. If you don’t have a foolproof water system already, then it might be time to upgrade it to something that will help the ice maker run smoothly.

Figure Out A Drainage System

Drainage of excess water is also important when using an ice maker. So, before you install the main assembly, you need to ensure that there is a proper drain pipe for the water to safely discharge. There shouldn’t be any leaks or puddles of water near the ice maker assembly because that’s like an accident waiting to happen.

If you don’t have a designated drainage spot already, then you might need to get one made or install the ice maker somewhere near an existing drain. So, think this through before you install the ice machine.

Electrical Connections

An ice maker works on electricity. That’s a no-brainer, but what’s not is the fact that you need to have a safe and robust connection that will allow the smooth operation of the assembly. Ice makers use a lot of electricity, so if the present electrical connections are a bit worse for wear, then you might want to get them fixed and ready for the load of an ice machine in every sense of the word.

The last thing you need is your ice maker breaking down on you because of a bad electrical supply or damaged outlets. So, make sure that it isn’t an issue.

Level It Up

You can’t just fit an ice maker anywhere and call it a day. There is a lot of leveling and stabilizing that goes into the installation of an ice maker that’s crucial for its efficient performance. Since the ice maker will stay put wherever it’s installed for a long time, you need to make sure that you’re leveling it right.

If the assembly is crooked, then it might cause water to leak out, the functions to work haphazardly and ultimately the assembly can malfunction. So, to avoid this train wreck, take some time out and level the assembly correctly. Start by making sure that the floor is not uneven.

Test Run

You’ve finally installed the behemoth of an ice maker in your kitchen, but before you can dust your hands off and call it a night, it’s time to give the assembly a test run to ensure that everything is working properly and that there aren’t any leaks, loose fixtures, or connections that need a look over.

Fill the assembly slot with water and turn the ice maker on. You want to check the electrical connections, the drainage, and the overall performance of the ice maker during this time. If all is good, then you can use it like normal as many times as you want.

Maintain, Maintain, Maintain

Installing the ice machine isn’t the only tedious thing. You also need to make it a priority to maintain it well. Always keep an eye on the condenser to ensure that it’s running smoothly. Check the frost of the system as well and thaw it out, if it is hindering the performance of the machine.

Plus, check the electrical connections and voltage from time to time, just for your peace of mind. Moreover, make sure to clean it regularly including the external parts of the unit. Looking after these things now will pay off in the future.


Getting solid ice cubes in a matter of minutes! A commercial ice maker is truly a godsend in the kitchen because you need ice for a lot of things. But a proper installation and regular maintenance is required to ensure it doesn’t breakdown on you. For that, consult a commercial ice maker repair Springfield expert.



10 Tips For Using Your Commercial Deep Fryer Safely And Efficiently

Commercial deep fryers are used in restaurants and fast-food kitchens daily. They’re quite possibly the most used appliance for many businesses. So, if you want them to last long and not to break down on you at the rush hour, which would mean pausing food preparation and calling a commercial appliances repair expert, then here are some things to remember.

Commercial Deep Fryer Tips To Remember

Check The Temperature

First things first, you need to understand the numbers and what is the perfect temperature for the oil in the fryer. There are different temperatures for different oils used in deep frying, so as someone who’s dealing with the deep fryer regularly, you need to know these figures like the back of your hand. If you think that the temperature is the same for every oil, then you’re gravely mistaken.

Here are some common oils used in deep frying and their smoke points a.k.a. the temperature at which the oil starts to produce smoke and lead things to burn:

  • Canola oil: 400 degrees Fahrenheit
  • Peanut oil: 450 degrees Fahrenheit
  • Vegetable oil: 400-450 degrees Fahrenheit

You might be wondering: What happens if the oil starts to smoke up? Well, the most common thing that can go downhill is the quality of the food and it can be really hard to bring down the temperature, and a lot of food will be burnt and wasted till that happens.

Clean It Daily

Just like any other kitchen or restaurant equipment that’s used over and over again, you need to clean it up so that the food prepared in it can taste good. The same goes for a commercial deep fryer.

A tip that will make the food taste great and preserve the oil in it, is to always clean out the vat after every use. This will ensure that there aren’t any burnt food crumbs in the oil that’s making it dirty and there is also not a weird taste imparted to the food. If the fryer is clean, then it will make all of the difference.

Don’t Overfill It

It might seem tempting to fill the deep fryer to the brim with oil, but that’s not a good idea at all. There are a lot of things that can go wrong if you try to deep fry foods in a vat that’s brimming with hot oil.

Firstly, there’s a limit in every deep fryer. For example, if a deep fryer has a capacity of 20 liters, then you need to take that number seriously and only fill it up to the mentioned limit. That’s not to say that it can’t hold more oil per se, but the heating will be off and the food won’t cook perfectly.

Secondly, there’s always a danger of oil bubbling over and splattering on the floor and even on the staff member frying the food and anyone near it.

Handle With Care

You may already know that oil and heat is a deadly combination. It’s hot and there’s a lot that can be damaged. So, you need to ensure that you’re keeping yourself and the surroundings safe at all times.

Wear protective cooking gear like thick aprons, and gloves and protect the surroundings from splatters with a screen or some sort of obstacle so that the oil doesn’t fly around everywhere.

Change Out The Oil

Deep fryers can reuse oil to a certain extent, but that doesn’t mean that you can use it over and over. Even reused oil has its limit and once the food starts to taste off, that’s when you know it’s time to change it. Yes, discarding huge liters of oil can be painful and you may want to keep using it, but the taste will soon give away this fact and the customers will start to complain.

So, it’s better to be safe than sorry. So, after every 5-8 heavy-duty frying sessions, you should consider changing the fryer oil.

Unclog The Fryer

A deep fryer has a lot of parts that need to be looked after and the best time to get them all cleaned up is when the vat is empty. You need to inspect the filters of the deep fryer and check for any clogs.

The deep fryer drain is similar to a sink drain and it has holes in it. You can use a thin and long rod to poke out any clogs. Just make sure that whenever you’re cleaning the vat, it’s cold to the touch so that cleaning it won’t be an accident waiting to happen.

Keep The Oil Clean

A lot of chefs have the habit of seasoning the fried items right over the oil. That’s not the brightest idea, because they’re essentially making the oil prematurely dirty. Things like salt, pepper, and other spices might seem harmless, but they can make the oil very dirty and the taste can get altered too. Because of this whenever you go ahead and fry something else in the seasoned oil, there will be a distinct taste that you won’t be able to mask.

Plus, it’s not smart to season things on top of the hot oil because you never know if moisture in certain spices can trigger the oil to bubble violently.

Is That A Leak?

This is something that needs to be taken seriously. If you’re frying things in a deep fryer just like any other day, but you see drops of oil on the floor, then that is something that shouldn’t be left unnoticed.

Sometimes, a leak isn’t visible, but there can be signs that show the problem. For instance, you might notice the oil level in the vat slowly decreasing and that’s a prelude to a physical leak that’s just around the corner.

So, if you see these signs, you want to stop everything, let the fryer cool down, take the oil out, and have it inspected for internal cracks or issues that might be causing the leak.

Different Fryers For Different Oils

Did you know that there are different fryers for oils with different smoke points? They’re designed according to the temperature ranges of the oil and you can’t use a different oil in that fryer because it will be really hard to set the temperature and get everything to deep fry to perfection.

Therefore, always make sure that you’re getting a deep fryer that’s meant for the type of oil you use in the kitchen. This is something that will save you from frequent repairs.

Check For Power Issues And Gas Leaks

Even though deep fryers are gas-powered or electricity-powered, you need to ensure that there aren’t any loose circuits, shocks, or even gas leaks in the fryer. These are accelerants for accidents and a small thing can lead to a mountain of issues if you’re not too careful.

So, whenever the deep fryer is not in use, just do a quick run-over and check for any loose wiring, cracks in the gas pipes, damaged gas valve, etc.


Commercial deep fryers can be a pain to get repaired if you’re not too careful, so these tips will ensure that they stay in pristine condition for longer. In case there is a problem, it’s better to get it repaired by an authorized deep fryer repair Alexandria service.



How To Clean And Maintain Your Ice Cream Freezer?

If your food business sells ice creams in any capacity, then you will be using a commercial ice cream freezer for displaying the ice cream and keeping it frozen yet soft. As it’s an important appliance for your business, you must ensure that it functions smoothly. For that, you have to stay on top of its cleaning and maintenance requirements. You can do cleaning yourself, but maintenance is recommended to be done by a commercial appliances repair expert. But apart from that, you can do many things that can minimize issues and breakdowns. Let’s get started!

Cleaning A Commercial Ice Cream Freezer

Daily cleaning of ice cream freezers is vital, but once or twice a month, a deep cleaning is also important for abiding the food storage codes and keeping your stock fresh and free of contamination.

Pick A Date And Time

If you have already created a cleaning schedule for your commercial appliances, you might have a date and time with you to deep clean the ice cream freezer. If you haven’t yet, you should choose a day when the sales are slow and the time should be right after you close so that you can clean the appliance and let it dry in the end till the morning. The right time depends on how your business operates and what works best for you and your staff while keeping the operation smooth for customers.

Unplug It

A basic but important step is to unplug the ice cream freezer before cleaning or maintaining it. You can turn off the switch on the appliance or remove the power cord. Experts suggest removing the power cord because it’s considered safer.

Unload The Ice And Ice Cream

The next thing to do immediately is to take out ice and ice cream from the appliance and keep it in a freezer or cooler. It’s important to discard the ice and use fresh ice after cleaning the ice cream freezer.

Regarding the ice cream, make sure you never keep ice cream in the freezer that’s past its use-by date because it can cause mold and bacteria growth in the freezer, which can affect the health of your customers and also impart a bad taste to your ice cream.

So, if the ice cream is not usable anymore, discard it and only keep the leftover ice cream in the cooler, for now, that’s still fresh.

Let The Interior Reach Room Temperature

Initiating the cleaning process right after plugging off the ice creamer freezer can lead to damage like cracked interior. So, wait for at least a few hours after turning off the appliance. This step is ignored by many people which can cause premature wear and tear to their ice cream freezers.

Take Out All The Removable Items

Now that the wait is over and your ice cream freezer has reached room temperature, take out all the parts of the appliance that are removable. It may be drawers, shelves, etc.

Clean The Interior

Use a microfiber cloth and dip in a mixture of warm water and soap or cleaner to remove stains. Choosing the correct cleaner is vital because the wrong one can cause abrasion and damage to the interior. Consult the user manual or an expert to pick the right cleaner. If you’re dealing with tough stains on the interior walls, use a soft-bristled brush to clean them.

Then, wipe the entire interior with warm water and a cleaner. After wiping, rinse the interior with warm water to ensure no product residue left on the interior of the appliance.

Use a vacuum cleaner to clean the condenser fins. Make sure that you don’t take the cleaner too close to the fins or put any pressure because this can bend the fins. This will make them ineffective and will need to be repaired or replaced.

After that, clean the glass from the inside as well. The outside part can be cleaned when you clean the exterior. You may have to use a glass cleaner recommended by the manufacturer. However, if the manual allows you to use the same cleaner you employed for cleaning the interior, then go ahead with that cleaner.

During cleaning, don’t put anything in the air-inlet and outlet valve else the airflow and cooling performance of the ice cream freezer will suffer.

After cleaning all the interior parts, make sure to let it dry. In the meantime, you can go ahead and clean other parts.

Clean The Cabinet Door And Its Seal

The cabinet door is opened and closed countless times during operation so you have to keep it clean as you use it. However, during deep cleaning, you must clean it with a cleaner and warm water. Check the seals and wipe dirt and debris off them. If they are too stiff, you may even need to replace them.

Vacuum The Condenser

You should never use a hose on the rear of the ice cream freezer where the condenser, compressor, and other important parts are housed. Use a vacuum cleaner to clean the area or use a microfiber cloth for dusting.

Clean The Exterior And The Removable Parts

Now, wipe the exterior of the ice cream freezer with the manufacturer-recommended cleaner and warm water. After that, clean the removable parts.

Let Everything Dry

Plug in the ice cream freezer only when everything including the interior, exterior, glass, and removable parts are dry.

Ice Cream Freezer Care Tips

Run The Ice Cream Freezer Empty For 1-2 Hours Before Stocking

After cleaning or defrosting, you must plug it in and let it run empty for about one or two hours. When the time is up, you can safely stock the freezer with ice cream and frozen products.

Don’t Place It Too Close To A Wall

There should be enough distance (a few inches) between the nearby object or wall and the ice cream freezer so the heat is dissipated efficiently. If not, the wall or the object will obstruct the vent. This will overheat the unit and also cause ineffective freezing.

Keep The Cabinet Door Closed When Not Taking Out Ice Cream

It’s part of the training of staff members who use ice cream freezers. They have to make sure to close the door after they take out ice cream for the customers. Because if the door is left open or not closed properly, the freezer will use more power to freeze the ice cream. Plus, this can spoil the ice cream as well.

Don’t Keep The Ice Cream Freezer Under Direct Sunlight

No refrigeration unit apart from an air conditioner’s outdoor unit can function well under direct sunlight. If an ice cream freezer is under direct sunlight, it will use more power for refrigeration. In spite of that, the ice cream might melt. If the location of the unit is not changed and the ice cream freezer is operated like this for months, the appliance might require repairs more often.


For your ice cream to be delicious, fresh, and healthy, prepare a schedule for daily cleaning and monthly deep cleaning. Moreover, follow the ice cream freezer care tips to avoid common mistakes and extend the lifespan of your commercial appliance. In case of any issue, consult an authorized ice cream freezer repair Fairfax service.



Combi Oven Troubleshooting: Fixing Common Issues

Combi or combination ovens have both convection and steam cooking features. You can use these features separately and also together for better cooking. If your combi oven is not working properly, here is a combi oven troubleshooting guide for you. If any repairs are required, consult an authorized commercial kitchen appliance repair service.

Combination Oven Cooking Problems And Their Solutions

Uneven Cooking

This is probably the most common problem related to combi ovens and other types of commercial ovens. Although this entire guide can be considered a list of solutions for this problem, in this section, we will cover the major reasons for uneven cooking.

Oven door problems are a common cause of uneven cooking. The door may not shut properly due to various reasons like dirt on the door seals, worn door gasket, or loose hinges. This will allow heat or steam to escape from the oven. Apart from uneven cooking, this will make the oven take longer to cook food and reach the set temperature.

Furthermore, heating element issues can also lead to uneven cooking. After that, the next thing to check is the temperature settings, temperature sensors, and humidity levels.

Lastly, the issue could be a human error. The operator might have used the convection feature instead of steam for cooking a certain product that must have been cooked on steam.

No Power Or Intermittent Power

As the heading says, it’s usually a power-related issue if your commercial combi oven is not turning on. You should check the circuit breaker. A flipped circuit breaker once in a few weeks is not an issue, but regular tripping of the breaker means something is wrong either with the circuit breaker or the appliances that are getting power through that circuit breaker.

Apart from that, if the combination oven is not switching on, check the power cord and the outlet. Use a different power outlet and make sure the power cord fits snuggly in the outlet. If after checking these things, the oven doesn’t turn on or shuts down expectedly, contact an expert.

Moreover, if you notice a flickering light when the oven operates, it may be a bigger problem than expected. Turn off the appliance and get a professional to inspect the appliance.

Other than power issues, another reason for an oven not turning on is the opened door. Many ovens don’t turn on if the door is open. Therefore, close the door. In some cases, the door appears closed, but it’s not completely shut. Check the door or let an expert inspect it.

Steam And Moisture Issues

Steam problems include the combi oven not steaming, excessive moisture in the oven, etc. For this, you should first check the water reservoir of the oven. Make sure that it’s filled only with filtered water. If the water is not filtered, it can affect the food quality. Plus, the contaminants like dirt can clog the steam generator.

This leads us to the next thing to check, which is the steam generator. Even when you use filtered and clean water, it can get clogged over time so you have to clean it regularly, otherwise, the oven won’t produce enough steam even when the water reservoir is full.

After checking the thing that allows steam to spread, you should check the part that removes the moisture from the oven: the drainage system. Any blockages in the drainage system will cause more moisture in the oven than what’s suitable for the food you’re cooking.

Once you have done that, inspect the door seal of the oven. This is an important of the door that creates a seal and keeps the heat and steam inside the oven chamber. If it’s damaged or worn, have it replaced. However, sometimes, dirt on the seals can cause heat leakage. So, clean the seals and the oven’s outer part.

Then move on to check the humidity controls. Make sure to set the humidity controls correctly. Refer to the user manual for noting the right settings for the food you want to cook.

The Temperature Sensor Problem

The temperature sensors maintain the correct temperature inside the oven. If the temperature sensors are faulty, the oven won’t cook food evenly, won’t cook food at all, or take more time than normal to cook food. You would input the correct temperature settings, but the result would be uneven cooking.

So, use a food-grade thermometer to match the temperature inside the oven with the temperature shown on the display. Consult an oven technician if you notice any differences.

You must get the thermocouple and other components checked as well. Even when they are fine, they must be calibrated from time to time so they detect and signal the correct temperature reading.

Oven Fan issues

The oven fans regulate the air circulation and keep it best for cooking food. Problems with them will affect the food quality. You should first check whether the fans are working or not. Sometimes, the fans are working fine, but one of the heating elements is faulty leading to bad food quality.

However, if the fan is actually not working, there may three reasons for it. The easier one is that the fan is dirty and the dirt and debris are keeping it from rotating. You should clean the insides of the oven including the fan to fix this problem.

Other reasons for a combi oven fan not working are a bad fan motor or a faulty fan element. An expert is required to check and replace them.

Combi Oven Maintenance

You must maintain and care for the oven if you want it to function smoothly with no or fewer breakdowns. Here are a few things to remember:

  • Wipe the door and the body of the oven after cooking every batch of food. This will keep dirt from building up causing the heat to escape.
  • Always use filtered water. This should be taken care of during the installation so the water reservoir receives filtered water.
  • Don’t forget to change the filter. Sometimes, when it’s rush hour, the oven shows the error message to change the filter, the staff overrides it and later forgets to change it. Make sure that this doesn’t happen. Usually, a filter is cleaned every week.
  • The oven in general, and its control board specifically, should be in a safe proximity from nearby items because any heat source from a nearby appliance can affect the temperature reading of the control board.
  • Don’t use cold water when the oven is still warm. Lukewarm water is best to use for cleaning the oven.
  • Don’t use a power washer as it can damage some delicate components. Water from a power washer can also damage the control board which is waterproof but can’t protect itself when a power washer is used.
  • Clean the drain hoses regularly to prevent any blockages.
  • Clean both the interior and exterior of the unit daily. Moreover, clean the top of the oven weekly.


To ensure that the food cooked in a combi oven is delicious and perfect, you must keep it maintained and fix common problems as soon as possible. Always hire an experienced commercial oven repair Fairfax technician for repairs.



Solved: Commercial Dishwasher Leaking Water

A leaking commercial dishwasher can make things difficult. Even though it will still work and clean dishes, there will be water everywhere to deal with. So, you must look for ways to fix this problem or consult a commercial appliances repair technician. Here are some ways you can detect the cause and fix a leaking commercial dishwasher.

Fixing A Leaking Commercial Dishwasher

Is The Dish Rack Present?

The dish rack may seem like a forgettable aspect of dishwashing, but it’s an important one. If the dish rack is not in its place or is absent, the unit may leak water because of drainage problems and others. So, keep the dishes on the dish rack and then place the dish rack on the dishwasher for cleaning without leaks.

Check The Door

Any issue with the door will lead to a leaking problem. Therefore, if there is a leak, you should check the door.

You should try to close the door and see if it closes properly. If it seems that it was properly closed, check its gaskets. Because even when the door feels closed, worn gaskets can allow water to leak from the dishwasher during the wash cycle.

Moreover, if the door is not closing, then you should adjust the door. You should check if anything is in the way of the door like the dish rack. If nothing is stopping the door from closing, you should consult an expert.

Keep in mind that, sometimes, a leaking issue is just a human error. Maybe someone didn’t close the door properly which led to a leak. So, instruct the staff members responsible for handling the dishwasher to make sure the door is closed before starting a wash cycle.

Clean The Wash Arm Of The Dishwasher

In some cases, the issue of leakage is due to a wash arm, also called a rinse arm, not rotating. Water might accumulate in one part of the unit and lead to a leak. The solution to this problem is to clean the wash arm because it usually stops rotating when food particles and dirt build up on it.

To clean the rinse arm, you have to remove it from the dishwasher first. For that, you can use pliers. Clean the spray arm with warm water and dishwasher soap or any other cleaner you use for cleaning the dishwasher. After cleaning, fix it back into its position. Run the machine to check if the problem is fixed or still there.

Replace The Spray Arm

The spray arm or wash arm is what sprays the water. It’s done with the small holes in the spray arm that spray liquid on the dishes. If the spray arm bursts, there may become a bigger opening for much more water to be released than required. This will cause the dishwasher to overflow with water and leak from any side of the unit.

To check the spray arm, you will need to remove it. Once removed, check the small holes. If some appear bigger or cracked, the spray arm is burst and must be replaced.

Many experts recommend that if you notice your commercial dishwasher leaking, you should replace the spray arm even if it appears fine. But we know. You would not want to replace the spray arm if it’s okay. So, the best course of action should be to have the unit inspected by a professional who can check everything and then carry out repairs or replacements.

Check And Clean The Filter

The filter placed at the bottom of the interior of the dishwasher is to stop anything other than water and liquids from draining. Over time, the filter becomes so clogged that even liquid can get through or does get through but at a very slow pace. When this happens, the unit overflows with water that starts leaking from some place like the sides of the dishwasher.

This is why you must clean the filter regularly to prevent this problem. Moreover, you should also clean the area where the filter is placed because it gathers a lot of gunk as well.

Inspect The Drain

If the drain where the water from the dishwasher goes is clogged, water won’t have anywhere to go so it might start leaking from weird places. So, check the drain and unclog it. There are various ways of unclogging a drain like using a plunger, pouring hot water, using store-bought solutions, and using a drain snake. However, if the drain doesn’t unclog, consult a plumber.

Check The Drain Pipe Of The Dishwasher

Water goes through the drain pipe to the drain so if there is any damage there, water will leak from the pipe. The drain pipe is not visible and to see it, you have to open the cover that’s usually at the lower side of the dishwasher. Do this after powering off the unit.

Once you remove the cover, check the drain pipe that must be connected to the roof of the compartment you’re seeing. If it’s not connected to that or appears damaged, then that’s the cause of the leak. Sometimes, the drain pipe or any other part is worn and must be replaced.

This must be fixed by a commercial dishwasher expert to make sure that the drain pipe is sealed properly. Keep in mind that, in some cases, the drain pipe may appear fine, but it may leak water due to a broken seal. This is why this must be inspected and repaired by a licensed professional.

Check The Float Switch

The float switch keeps the water levels in the dishwasher in check. If it becomes faulty, the water will rise above the required levels because the float switch won’t signal the control board to turn off the water inflow. Due to this, the dishwasher may leak water.

A faulty float switch or float assembly must be replaced. It’s the job of an appliance repair expert.

Replace The Dishwasher

This is not a fix for a leaking dishwasher. This only shows that the dishwasher is old enough to be replaced. Why?

Because dishwashers experience wear and tear over time. They are exposed to moisture so they develop rust and corrode slowly even though they are made of corrosion-resistant materials. If an internal part of the dishwasher corrodes, there may come a time when it will allow water to leak.

Corrosion leaks in commercial dishwashers are usually not repairable. However, you should still get an opinion from an expert. If not repairable, your only option would be to replace the unit. If you used your commercial dishwasher for 10-15 years, you did well and a replacement should not be a surprise.


Commercial dishwasher leakage is an annoying issue because your dishwasher may work, but it will leak water and create a mess. So, you must check the dish rack and the door first thing. Then, check other parts like the spray arm and the filter. Some leaks are due to a clogged filter or drain pipe, so clean your dishwasher regularly. This will also reduce limescale buildup that can corrode important components. Most importantly, if an issue arises, you should consult a commercial dishwasher repairs Springfield expert for advice and repairs.



Walk-In Cooler Is Spoiling Food: 8 Common Reasons

Your walk-in is stuffed with food that is your business’s inventory so you have to keep it fresh. But if your walk-in cooler is spoiling the food, then it’s not keeping the food in the right environment it’s supposed to. You must consult commercial refrigerator services. Here are some reasons why your walk-in cooler is spoiling food.

Causes Of Your Walk-In Cooler Spoiling The Food

Incorrect Temperature Settings

We will start with a simple cause. Check the temperature settings of the walk-in. It should be what you have set or what your management has instructed. According to the FDA, the temperature of a walk-in cooler should be below 40°F. However, many experts suggest that the ideal temperature for a walk-in chiller is 35-38°F.

As you already know these settings are for a walk-in cooler for keeping things cool. If you have a walk-in freezer, the right temperature is between 0 to -10°F.

Thermostat Problems

A thermostat showing incorrect temperature is a common issue. This can lead you or the staff to believe that the temperature is fine when in reality the temperature is warmer and that’s why the walk-in cooler may be spoiling the food stored inside.

Therefore, if you suspect that the temperature you’re seeing is not right, double-check it and use a food-grade thermometer. Place it in the central part of the walk-in cooler and in a medium height to get a good reading.

However, keep in mind that all walk-in cooler manufacturers emphasize that the temperature shown by the thermostats can be 2-4 degrees different than the actual temperature.

Poor Food Storage Practices

Bacteria growth on food or food spoilage can be due to a problem with the walk-in cooler, but in some cases, the cause may be poor food storage practices. This is a kind of a problem that you or your staff can investigate themselves so it’s better to get this out of the way so you can then have a walk-in cooler expert check the unit.

Storing A Food Item In The Walk-In Cooler That Isn’t Meant For It

A food item that must be frozen to keep fresh will be of no use if you put it in a walk-in cooler unless you have placed it for thawing. The food will allow bacteria and pathogen growth which will not only spoil that food, but can also spread to the nearby foods as well. So, always check the labels of products so you know which should be frozen and which are fine when refrigerated.

Keeping Raw Meat And Ready-To-Eat Products In The Same Rack

Raw meat and other products like fish are the most prone to spoilage and developing pathogens. Their storage life is also less compared to other products. This is why you must keep them in separate racks. In fact, every product type should be at a certain distance from others and some should be in separate racks if you have the space.

Storing Food Items In The Wrong Racks

As mentioned above, some foods are quickly perishable like meat so keeping them in the right racks is important.

Vegetables and fruits should go to the topmost shelves. That’s because the bacteria on these is less dangerous as compared to that of raw meat. So, even if water or condensation drips from them to the food items in the lower racks, it won’t cause a problem.

Then comes the place for precooked items. The rack under the produce items should be for them. Why? Precooked food already reached a high temperature of 140+° Fahrenheit killing pathogens in it so anything dripping from it is also not dangerous for the items placed beneath it. However, keep in mind that dripping from pre-cooked food is still not preferred because it can alter the taste of the food underneath it.

The rack beneath precooked food should be for dairy items like milk, cheese, and eggs. Dairy products can produce bacteria that can be harmful but as long as they are kept at a temperature of 40°F or lower, there is little to no risk of dairy contaminating the items placed in the racks under it.

The second last rack should be for raw meat. It has a high risk of developing pathogens so its dripping due to condensation is bad for other foods.

In the bottom-most rack, you should place thawing food items as they are bound to drip. Anything you put in the walk-in cooler from the freezer to defrost should go there.

Placing Sensitive Items Too Close To The Door

When the four of a walk-in is opened, warm air enters and affects the nearby items the most. So, if you have raw meat or dairy near the door, its temperature may frequently reach the danger zone (between 40°F to 140°F). Even if the temperature of these products goes to 45°F frequently, they will allow the growth of pathogens that will lead to food spoilage.

Storing Hot Items Before They Cool Down

Every food business follows this practice but sometimes, in the rush, a staff member might put precooked food in a walk-in cooler that is still releasing steam. This can be bad for the items stored in it. Because due to the increased temperature, that part of the walk-in refrigerator may become a good place for the growth of microbes.

Moreover, if this is done frequently, it can cause spoilage of a large food quantity. Plus, it will also affect the energy efficiency of the walk-in cooler as it will use more energy to cool down the hot food.

Therefore, make sure the food is cooled before you store it in the walk-in. Follow the recommendations of the US Department of Agriculture (USDA):

  • If the food is in a large quantity, divide it into smaller portions for faster cooling outside and inside the walk-in cooler. Do the same for large pieces of meat.
  • Clean the sink and put cold water and ice in it. You should then place the container that has the food in the sink. During this, make sure the water in the sink doesn’t get to the food in the container.
  • Remember the two-stage cooling technique. In the first stage, the food should be cooled from 140-70°F within 2 hours. In the second stage, it should take about 4 hours for the food to reach the temperature of 41-40°F. When it’s at 41-40°F, you can safely put it in the walk-in cooler after covering it. Moreover, make sure never to cover the food when it’s hot.
  • Additionally, don’t use the outdoors for cooling the food because there can be temperature fluctuations that can be bad for proper cooling. Moreover, animals can find the food and contaminate it.
  • Use a food-grade thermometer to check the temperature of the food at various intervals.

Walk-In Cooler Problems

Any problem with a walk-in cooler that impacts its cooling ability can cause food spoilage as well. Many times, dirty condenser coils, evaporator coils, fans, or vents can cause malfunctions in walk-ins. So, make sure your walk-in is cleaned and maintained properly.

Moreover, door seal and hinges issues can leave the door unsealed. This allows warm air in, wreaking havoc on the food and increasing utility bills as well.

In addition to that, frost buildup in a walk-in cooler can cause various problems including food spoilage. This can happen due to an issue with the door, gaskets, pressure relief port, insulation, etc.


Food spoilage in walk-ins can be due to food storage errors or an issue with the walk-in cooler itself. So, go through the food storage practices and also have the unit inspected by a walk in cooler repair Alexandria technician.



Commercial Food Steamer Fixes You Must Know

Commercial steamers are essential appliances in cafes, restaurants, and food businesses. So, if they don’t function as expected, it can be frustrating and mostly you need a hand from a commercial appliances repair expert to fix your commercial food steamer. Therefore, we are giving you some tips for fixing two common problems with your commercial steamer.

Commercial Steamer Fixes

Commercial Food Steamer Is Overfilling With Water

If your restaurant steamer overfills with water, you should perform these actions:

Level The Unit

A simple cause of overfilling in commercial steamers is the tilting of the steamer in one direction. So, check the steamer and level it. You should also check the floor where it’s placed. Is the floor damaged? Are the wheels or legs of the steamer damaged? To make sure the steamer is level, employ a sprint level.

Check If The Water Pressure Is High

High water pressure will lead to the overfilling of the steamer. You should check the water pressure of the facility. It should not be more than 60 PSI for the proper functioning of your steamer. If it’s greater than that, your steamer will frequently overfill from water causing a mess.

On the other hand, if the water pressure is low, it can cause other problems like no steaming, which means no cooking. Therefore, water pressure is an important factor.

Make Sure The Water Level Setting Is Correct

This is another simple thing that most people take care of, but sometimes, it’s ignored. If your steamer is new and you don’t know what is its minimum and maximum water level recommendation, refer to the user manual.

Check The Water Level Control System

The water level control system is what keeps the water level in check. It has valves and sensors that work with the control unit of the steamer to operate and regulate the level of water in the steamer.

If a valve or sensor malfunctions, there will be water-related problems. For example, if the valve becomes stuck in the open position, water will keep flowing into the reservoir and it will overflow. On the flip side, if the valve is stuck closed, no water will enter the unit and the unit won’t steam at all.

Similarly, if the sensor malfunctions, it won’t detect the correct level of water. This will result in overflowing water or low water levels in the steamer.

Sometimes, these valves and sensors are functional, but malfunction due to limescale buildup in the unit. Other times, they are worn and need to be replaced.

You need an expert to inspect the water level system to know whether the components are dirty or faulty. The professional will suggest the right action after inspecting the steamer.

Check The Drainage System

If the water control system is sound or fixed, but your steamer is overfilling with water, the next thing to check is the drainage system.

Through the drainage system, excess water is removed to keep the right water level inside the reservoir. However, if the drainage system is blocked, water won’t have anywhere to go so the unit will overfill with water.

The blockage of the drainage system including the drain stainer is common. Over time, grease, minerals, and food particles build up on the drain stainer and the pipes of the drainage system causing a blockage. The blockage is not apparent when minor, but when it becomes significant, you notice water drainage problems and overfilling of water.

If you want your commercial steamer to function without problems, you must clean and delime it often. This will prevent all types of blockages.

However, if you clean and delime your steamer as recommended by your manufacturer, but you face drain and water blockages, you should check your water. It may be due to hard water.

Hard water means an excess amount of minerals like calcium and magnesium in water. These minerals stick to the surface of materials when water passes through. This white, yellow, or brown buildup is called scale and it’s hard to remove. This can block valves and pipes causing water problems in your steamer.

So, consult your water supply company for more details and if the water is hard, consider getting a water softening system for your facility. However, even with soft water, you must keep a proper schedule of cleaning and descaling your steamer.

Check The Door Seal Or Gasket

The door seal or gasket creates a seal around the door that keeps the steam and water droplets in the unit airtight. However, if the gasket or seal becomes loose or is damaged, there is some space for steam or water vapors to escape. Due to this, you will notice water outside the steamer and may think that it’s overfilling with water and look for water pressure but the problem could be with the door seal.

Door seals can be damaged due to usual wear and tear and frequent use of the steamer. Other than wear and tear, improper cleaning can also damage the door seal. Using harsh cleaners can cause damage to the seal and other components of the steamer. So, make sure to use the manufacturer’s recommended cleaning solutions for cleaning the steamer.

Commercial Steamer Door Opening During Operation

The door of the steamer opening during operation can be a huge problem. Because of this problem, your steam might not be cooking food as expected. Another issue from this can be steam and water around the steamer.

Close The Door Latch Properly

If this happens seldom, then the person closing the door may not be shutting it properly. Make sure to close the door properly so it doesn’t open when pressure builds up inside the steamer during its operation.

Damaged Door Seal Or Latch

The door seal and latch work together to keep the door closed. If either of the two components is damaged, the door may open during operation. Have an expert check these parts to detect problems with them and fix them.

Adjust The Door Pin

We know that the door seal wears over time. Due to this, you have to adjust the door pin. If not, the door seal won’t shut the door properly and it may open when the steamer is steaming food.

You can consult an expert to know whether your unit requires this door pin adjustment. You can also read the user manual if it instructs about anything like this. If it does, then its door pin does need adjustment with time.

Look For A Clogged Drain Or Vent

A clogged drain line or vent will create pressure in the steamer which can push the door to open up. You should clean the drain line and the vent. Moreover, make sure not to attach more than two steamers to the same drain line.


Two common problems of a commercial steamer are overfilling with water and the door opening during operation. Now you have fixes for these problems. To avoid issues with your steamer, always consult a commercial steamer repair Fairfax technician for inspections and repairs. Moreover, clean and descale your steamer regularly to avoid clogs and blockages inside the unit. Only you use cleaning solutions recommended by the manufacturer of your commercial steamer.



How To Prevent Your Commercial Refrigerator From Breakdowns?

A severe problem with your commercial refrigerator can lead to inventory loss. This means you would not only need to spend money on repairing the refrigerator but also must get fresh inventory. Some problems can’t be avoided, but some can be. If you take care of your refrigerator with the help of commercial refrigerator services, you can avoid many problems and enjoy a rather smooth functioning of your food business. Here are the things to do.

Tips For Avoiding Commercial Refrigerator Breakdowns

Choose The Right Location

Whether you’re just moving in a commercial refrigerator or already have a refrigerator in your facility, make sure you place it correctly. An ideal location for a commercial refrigerator is one that’s not too warm or humid. So, placing it too near the kitchen or any cooking equipment can lead to frequent breakdowns of the refrigerator.

Moreover, you should make sure that the vents and fans of the refrigerator have enough space to “breathe”. This means the refrigerator should not be closely placed alongside a wall. Instead, there must be a distance of 6-12 inches between the unit and the wall or any nearest item. Along with that, don’t keep any boxes or items near the refrigerator.

Why is this suggested? Because a refrigerator’s condenser coils and the compressor become hot during the refrigeration process. They must be able to throw heat outside using the fans for cooling. If anything is blocking the fans or vents, then the coils, the compressor, and the internal components will heat up. This will put stress on the components and eventually, the unit will break down.

Don’t Leave The Refrigerator’s Lights On

When putting inventory inside or taking something out from the refrigerator, lights are used. However, make sure the lights are not left on without any reason. That’s because lights produce heat inside the refrigerator so it will have to work more to cool down the interior.

Ensure That The Door Shuts Off Properly

A common cause of many commercial refrigerator problems involves improper closing of the refrigerator door. If the door of a commercial refrigerator is not closed or improperly closed, warm air will keep entering the unit. It will make the compressor and other parts overwork for cooling the interior. This will increase the wear and tear of the components and the risk of the unit breaking down apart from increasing the electricity bills and spoiling the stored food.

In worst cases, door problems can cause water leakage and freezing of the evaporator coils and the fans of the refrigerator.

So, the door of your commercial refrigerator should be opened only when required and closed firmly afterward. Moreover, frequently check the door seals and hinges. If you notice any problem, consult an expert.

Clean The Unit Including The Condenser And Evaporator Coils

For most restaurants and cafes, this is a part of their basic commercial refrigerator care routine, but in spite of it, some parts of the refrigerator are ignored like the condenser and evaporator coils. This can be because monthly deep cleaning is uncommon in comparison to the daily superficial cleaning.

The evaporator and condenser coils work together in the cooling process. In this, the condenser coils become hot and need to throw heat outside. When there are layers of dust on them, their heat transfer is affected. On the other hand, evaporator coils become cold and if they are not cleaned, they might freeze up.

Moreover, cleaning other parts of the refrigerator is essential as well such as the drain. If it’s not cleaned, it will become clogged. Clogged drain can cause standing water inside the unit. Plus, dust and dirt buildup on the fans slow down their movement. This also impacts the efficiency of the unit.

Therefore, apart from the daily cleaning, deep clean your commercial freezer or refrigerator at least once every month. You can also hire an expert for cleaning.

Check The Defrost Timer

The defrost timer is used to schedule automatic defrosting of your commercial refrigerator. Your refrigerator determines the best frequency of its defrost cycle by using the temperature, pressure, and timer controls. So, the defrost cycle of the same refrigerator used differently will be different. It can be between once every 2 hours to once a day.

You should check your refrigerator to make sure that the defrost timer is set correctly and that there is not too much frost on the vital parts like the fans and evaporator coils. If there is, then adjust the timer. If this doesn’t reduce ice in the unit, then any other component is malfunctioning. Consult a professional.

Notice The Sound Of The Refrigerator

You already know how your commercial freezer or refrigerator sounds, so frequently try to hear its sound and make sure that it’s normal. If you notice louder noises, call in an expert. Similarly, if you smell anything wrong like a burning smell, or a musty/sweet smell, reach out to a professional.

Clean The Air Filters

Like other refrigeration units, your commercial refrigerator also features air filters and you have to keep them clean. Not cleaning the air filters can damage them and reduce their efficiency. You should know that the air filters inside a refrigerator are made to keep the air inside the unit clean and the stored food fresh. Even if a food item expires, the mold or bacteria are caught in the air filters and mostly stopped from contaminating all the items in the refrigerator.

So, if they are damaged due to ignoring cleaning, they won’t be able to stop bacteria and other contaminants from attacking other foods. This can speed up food spoilage inside your refrigerator. Therefore, clean the air filters once a month to avoid problems. And have them inspected by a professional during an inspection so they are replaced if damaged.

Keep The Unit Dry

This sounds like a simple advice, but it’s an important one. If the interior of the refrigerator is too moist and any spills are not cleaned, it can lead to various problems like excessive freezing and the icing up of the internal components like the fans. So, clean up spills as they happen. Moreover, clean the interior of the unit once every week.

This tip is even more critical for walk-in units because spills or moisture on the floor can cause slips and someone can hurt themselves if they are not careful.

Schedule A Commercial Refrigerator Service

Even when you do take care of your commercial refrigerator or walk-in freezer properly, many things can’t be cleaned, inspected, or fixed by a layman. This is why you should have your commercial refrigerator serviced depending on your usage and the manufacturer’s instructions. You should have it serviced once every 3 to 6 months.

The professional will not only check the things that you normally do, but many things that you can’t like the compressor, electrical wiring, condenser coils, evaporator coils, fan motors, refrigerant levels, and others.


You can reduce the breakdown count of your commercial refrigerator significantly if you follow the above-mentioned tips. However, some problems are inevitable. So, if you do face any problem with your unit, consider commercial refrigerators repairs Fairfax immediately so an expert can take a look at the unit and suggest fixes.



How To Fix A Leaking Commercial Garbage Disposal?

A leaking commercial garbage disposal can turn your kitchen into a stinky mess and reduce productivity. So, if you notice that there is a leakage from the garbage disposal, you must either hire commercial appliances repair services for an inspection or try a few things yourself.

Determining The Location Of The Commercial Garbage Disposal Leakage

Before fixing your leaky garbage disposal, you should determine where it’s leaking from because the leakage causes differ depending on the location of the leak. Moreover, some leaks are obvious while others are not quite noticeable. During checking or fixing the garbage disposal, make sure to never put your finger or hand into the disposal because it can cause injuries.

Begin your inspection from the top. Check the upper part of the unit connected to the flange. There may be water dripping down from there. Then, move your attention to the drain pipes. Look for loose connections as they are common. However, in some cases, the drain pipe is damaged or its seal is worn. Lastly, check the bottom of the garbage disposal.

Fixing A Leaking Commercial Garbage Disposal

Leakage From The Top

If the dripping is visible from the top part of the disposer, it’s either the gasket or the disposal flange. If you can’t determine which one is leaking, hire an expert or replace both.

Replacing The Rubber Gasket

There is a rubber seal on the garbage disposal that is mounted to the flange. It becomes loose with time or due to an impact. Another reason for this rubber gasket becoming ineffective is no use of the garbage disposal and the sink for some time. The seal dries up and when it’s used after some time, it can’t stop water from leaking.

Moreover, if you ever remove your commercial garbage disposal and place it back again, you will need to use a new rubber gasket. Using the same one will cause leakage and you will have to remove it again to replace the rubber seal.

You can easily replace the gasket if it’s leaking:

  1. The first step is to unplug the power cord of the garbage disposer because you will need to remove the unit to change the rubber gasket. Moreover, disconnect the drain hose as well. If your garbage disposal is connected to your dishwasher, then remove the dishwasher drain hose too.
  2. Unlock the garbage disposal from its position. Use a wrench on the mounting nuts on the sides and move it counterclockwise. If there is another person with you, tell them to hold the bottom of the disposer because it will drop down and can be damaged if no one is there to hold it. In case no one is near you, create a support for the disposer by placing things under it so when you unlock it, it doesn’t fall on the floor.
  3. Remove the round, black gasket on the garbage disposal. Use it as a sample to buy an exact one. Put the new rubber seal on the disposer. The correct position of it is flat and inside the lip of the unit.
  4. Ask a helper to put the disposal into its position under the sink and look at it from above the sink to ensure that the gasket is sitting flat. Then, do the locking procedure of the disposer.
  5. Reconnect the drain and power cords and check the garbage disposal. If it still leaks, consult a professional.

Sealing The Disposal Flange

A disposal flange is a drain or ring that connects the disposer with the sink making sure the water and fluids go from the sink to the disposer and nowhere else. It’s sealed with plumber’s putty. Moreover, it also has a mechanism for tightening. Both of these things ensure a sealed flange.

You can try your luck by just tightening the flange. If the issue was just a loose flange, tightening will do the trick. But if the seal is worn, you will need to reseal it:

  1. You will have to remove the commercial garbage disposal. So, disconnect all of its connections. Remove the power cord from the outlet and remove the drain hose.
  2. Use a wrench on the mounting nut to move the unit counterclockwise to disconnect it from the sink. Use your leg or ask another person to hold the disposer as it becomes free.
  3. Remove the flange by removing or loosening its bolts. Pop out the clip under the flange and then take out the flange from the top.
  4. Clean the area where the flange was so the new seal doesn’t leak.
  5. Take a decent amount of plumber’s putty and create a putty rope by rolling it on your palms. The putty rope should be dense enough to fill the gap where you’re going to put it.
  6. Wrap the putty rope on the flange’s rim. Put the flange in its place and tighten its screws. Plumber’s putty dries up quickly so you don’t need to wait. During this part, if the putty rope is short and is not enough to go around the whole rim, don’t make another small putty rope to fill the remaining part because this will cause leaks. Discard the existing putty rope and make a new, larger one.
  7. Use another person’s help to keep the disposer in its position under the sink and lock it into its place.
  8. Connect its drain hose and plug it into the outlet to test.

Leakage From The Side

A leakage from the side of the commercial garbage disposal means that the drain hose is the culprit. In many cases, drain hoses are merely loose and only need to be tightened. This effectively stops the leakage.

However, if the leak doesn’t stop, have an expert to look at it. They may replace the rubber seal of the drain hose or replace the entire drain hose if it’s damaged.

Moreover, some garbage disposals have a dishwasher drain line. Check that as well because it may be loose and cause leakage. Tighten its clamp.

Leakage From The Bottom

If you notice that the water is dripping directly from the bottom and it’s not coming from the top or the sides, then it’s a huge problem. This shows that the internal seal of your commercial garbage disposal is damaged. This repair is costly and it’s only suggested if your disposer is under warranty. If not, you’re better off replacing the entire unit instead of pursuing a repair.

This is because even if you do have it repaired, there is no guarantee of how long the seal will last. You may have to deal with the same issue quite soon. So, replace your commercial garbage disposal because once you have installed a new unit, you’ll be set for years.


A leakage from a commercial garbage disposal can be from three different places. So, you have to determine where it’s leaking from. If it’s from the top or the side, it can be fixed easily, but if the leakage is from the bottom, you will need to replace the unit. Call in a commercial garbage disposal repair Northern VA technician to inspect and fix your disposal. The inspection will also be helpful in identifying problems that might become a huge later.



Fixing A Commercial Ice Maker That’s Not Making Ice

An ice machine is supposed to produce ice, but if it’s showing problems, it can put your customer satisfaction at risk. So, you need a commercial ice maker repair technician who can arrive quickly on call and fix the problem. However, if you want to give it a go yourself or instruct a staff member to try their hands at repairing the appliance, here’s how to fix a commercial ice dispenser that’s not making ice.

Check If The Ice Maker Is Switched On

This is obvious but during the rush hours, a simple thing like checking if the ice machine is on or not can be overlooked.

Firstly, check the power cord of the machine. Is it plugged in? Then, press the ON button or switch the ON/OFF toggle and make sure it’s ON. Sometimes, the button or switch is broken. It won’t turn on the machine even if it looks like the button is in the ON position. So, have the button checked.

If the power button is fine and turned on and it doesn’t turn on the machine, you must check the circuit breaker because it may be tripped. Access the place where the breaker board is located, find the circuit breaker that is for the ice maker, and flip it on if it’s off.

However, if the appliance turns off again and the circuit breaker flips off, then a problem is causing it. Therefore, an expert should inspect the ice maker and the circuit breaker.

Give The Ice Machine Space To Operate

Ice makers require ventilation to operate properly. If they are placed closely with other items that are blocking its vents, the machine may not produce ice or produce less amount of ice because its airflow is disturbed.

So, make sure there is at least 6 inches of clearance between the ice maker and the nearest appliance, boxes, or wall.

Additionally, this rule is followed in every commercial kitchen, but it’s good to remind you that ice makers, refrigerators, and similar appliances should not be placed in close vicinity to heat-producing appliances such as ovens, steamers, etc.

Make Sure The Ice Maker Is Not Placed In The Hot Area Of The Kitchen

Even though the best location for an ice maker is outside of a kitchen, commercial kitchens are big enough to have sections of related appliances. So, if your ice machine is in the kitchen or any other place, make sure the room or kitchen is not too hot because warm temperatures can affect ice production.

In this case, you should move the ice maker to the part of the kitchen that’s cooler or to another part of the facility that’s easily accessible for the staff.

Ensure That The Ice Machine Is On A Level Surface

If you have just installed an ice maker in your commercial kitchen and it’s not producing ice, it has something to do with the leveling of the machine. If the surface is not level, the ice maker will either not function properly or won’t function at all. So, move the ice maker to a level surface.

Sometimes, leveling issues can arise in older machines with damaged feet. Therefore, if you have an old ice machine, check its feet.

Check The Water Supply

Another common cause of a commercial ice maker not producing ice is the disconnection of the water supply. No water, no ice. So, check the water supply if it’s turned off by somebody or if the water supply hose is disconnected.

The Water Pressure Must Be Appropriate

Water pressure matters for many appliances that depend their functioning on it like ice makers and dishwashers. Facilities, where the water pressure is generally low, will cause ice maker problems because low water pressure will lead to low or no production of ice. So, check with your local water company to solve this problem.

Check The Water Level

Neither too high nor too low water level is good for ice machines. If the water level is low, the machine won’t produce enough ice, or the quality of the ice will be impacted. On the other hand, a high water level will lead to too much ice, clogging the ice maker, and/or freezing up of the ice machine.

The Pause Feature Is Activated

Ice machines have a pause feature that stops the production of ice even when the machine is turned on. You can easily pause ice production whenever you feel there is enough ice. However, the pause feature can be activated accidentally too.

The pause functionality is activated from the control arm. You can move the control arm to pause or resume the ice production. This control arm can be unintentionally moved to the pause setting when taking ice out of the machine.

So, have someone with you who knows which position of the control arm is for resuming ice production and which one is for pausing to make sure it’s not at the pause position.

Defrost The Ice Machine

Many times, the reason behind no ice is a frozen water line. So, water can’t reach the ice maker for ice production. You need to defrost your commercial ice maker to fix this.

There are two methods of defrosting an ice maker. The first one is the normal method which takes two hours. You will unplug the ice maker and let it defrost. After two hours, plug it in again, and start using it.

The second one is a quick method when you need ice immediately. This method can still take 15 minutes. Unplug the ice machine, close the shutoff valve, and put warm water in it or use a hair dryer for melting the ice formed in the water line. Once you notice water is flowing freely in the water line, plug it back in, and start using the ice machine.

Clean The Condenser Coils

Ice makers have condenser coils on the back that help remove the heat that’s formed during the operation of the machine and the refrigeration process. If the condenser coils are not cleaned for months, a thick layer of dust will be formed on the coils which will reduce the heat removal ability of the coils.

The removal of heat is critical. If it’s not occurring properly, the ice maker may show problems like no ice production, low ice production, murky ice, and others.

Use a cleaner made for cleaning condenser coils of refrigeration units because grease is difficult to remove from the coils.

Properly Clean The Ice Machine

Cleaning the condenser coils can help you fix the issue, but if your ice maker has not been cleaned thoroughly for some months, it might not work even after wiping off the coils.

Check the maintenance logs of the machine for that and if it hasn’t received a deep clean in six months, you may have to perform it now or schedule it for the next few days. This should be done by an expert. However, you can perform daily cleaning as usual in the meantime.


A commercial ice maker that is not producing ice is of no use. So, follow the above tips to make it useful again. For proper inspection, maintenance, and repair, hire an ice dispenser repair Fairfax expert.